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Frequently Asked Questions
Answers to common questions about our services
We recommend conducting a comprehensive security assessment at least once a year. However, you should also perform assessments after significant changes to your website, such as major updates, new feature implementations, or changes in your hosting environment. Regular vulnerability scanning should be performed monthly to catch new security issues quickly.
Yes, all our packages can be customized to meet your specific requirements. We understand that every business is unique, and we're happy to adjust our offerings accordingly. Contact us to discuss your needs and we'll create a tailored solution that addresses your specific challenges and objectives.
The most common website vulnerabilities include injection attacks (SQL, XSS), broken authentication, sensitive data exposure, XML external entities (XXE), broken access control, security misconfigurations, and using components with known vulnerabilities. These align with the OWASP Top 10, which is an industry-standard awareness document for web application security risks.
Project timelines vary depending on the complexity and scope of work. A standard business website typically takes 3-4 weeks, while more complex projects may take 5-7 weeks or longer. Custom web applications generally require 2-4 months. Security assessments can be completed in 1-5 days depending on the depth of analysis. We'll provide a detailed timeline during our initial consultation based on your specific requirements.
Yes, we offer monthly maintenance packages that include security updates, performance monitoring, content updates, and backup management. These packages ensure your website remains secure and up-to-date after launch. We recommend ongoing maintenance for all websites and applications to protect against new vulnerabilities and ensure optimal performance.
The cost of a professional security assessment varies depending on the size and complexity of your website, the depth of assessment required, and the specific security services included. Our basic security assessments start from £750, while comprehensive assessments with penetration testing typically range from £1,500 to £5,000. We provide customized quotes based on your specific requirements.
The timeline for implementing security improvements depends on the number and complexity of the issues identified. Critical vulnerabilities should be addressed immediately, often within 24-48 hours. Medium-risk issues typically require 1-2 weeks to implement properly, while lower-risk improvements can be scheduled as part of your regular maintenance cycle. We prioritize recommendations based on risk level to help you address the most critical issues first.
We typically require a 50% deposit to begin work, with the remaining balance due upon project completion. For larger projects, we can arrange milestone-based payments. We accept bank transfers and major credit cards. For monthly maintenance packages, we bill at the beginning of each month. We're flexible and can discuss payment terms that work for your business.
Yes, absolutely. While popular CMS platforms like WordPress, Drupal, or Joomla have security features built in, they are also common targets for attackers precisely because of their popularity. Many security issues arise from outdated plugins, themes, or core files, improper configurations, weak passwords, or lack of security hardening. A professional security assessment can identify these issues and provide specific recommendations for your CMS implementation.
Our packages integrate security at every stage of development, not as an afterthought. We implement secure coding practices, data encryption, proper authentication systems, and protection against common vulnerabilities. Our team has specialized cybersecurity expertise, including MSc-level education and ISO 27001 certification. We stay current with emerging threats and security best practices to ensure your digital assets receive the highest level of protection.
Our standard packages include basic content integration, where you provide the content and we implement it on your website. For clients needing content creation services, we can add professional copywriting to any package for an additional fee. We can help create compelling, SEO-optimized content that engages your audience while maintaining your brand voice. Please let us know your content needs during our consultation.
Our services are priced based on the scope, complexity, and time required for each project. We provide detailed quotes after understanding your specific requirements. We're transparent about our pricing and work with you to find solutions that fit your budget while meeting your security and business needs. For most services, we offer fixed-price packages to provide cost certainty.
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